The Work We Do
Life can grow increasingly complex. The small but constant demands of appointments, paperwork, and technology can quietly become overwhelming for older adults and the families who love them.
That’s where The Mainstay comes in. Through our Presence™ , Concierge™ and Shield™ programs, we take on the details — so your family can focus on what matters most.
Our Areas of Coordination
Our programs — The Mainstay Presence™, Concierge™, and Shield™ — are each tailored to your family’s needs, combined and calibrated for the level of support that fits.
Concierge handles the coordination:
Household Coordination
Managing appointments, vendors, paperwork and daily logistics including digital safety, technology setup, and protection from fraud and scams
Health & Care Navigation
Researching providers, coordinating visits, and overseeing follow-up
Family Alignment
Keeping loved ones informed with decisions and regular on-the-ground and virtual oversight, with consistent updates every step of the way.
Virtual and in-person support available
Presence handles the connection:
A steady weekly companion, so no one goes a week without someone to talk to.
Shield handles the protection:
Proactive safeguards against financial exploitation and fraud